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Managers' Notebook: You Get What You Pay For – and Other True Tales of Employee Management
Employee management can be rewarding and is certainly essential, but often maddening at the same time. Learn how to make managing people a positive experience.



Finding, hiring and keeping good people presents a challenge in any industry and the feed and grain industry is no different. In fact, due to the rural nature of the industry, many managers have even a more difficult time than businesses located in larger metropolitan areas.

In this issue we take a look at a number of issues which surround your workforce. Employee management can be rewarding and is certainly essential, but often maddening at the same time — because you are dealing with people! Personnel issues can be the sources of your best successes as well as some of your worst nightmares. So, how do you work toward achieving more of the former, and less of the latter? Keep reading below for our insights and answers.

DECIDE WHAT KIND OF EMPLOYEES YOU WANT

There have been numerous books and management columns written on the employee hiring process (including Manager’s Notebook: “Finding Great Employees: Winning the Battle for Talent,” October/November 2006 and “Hiring a New Manager – Where Do You Go From Here?” August/September 1997), and we won’t focus on that process in this column. However you do need to decide “what kind of employees you want.” Do you want the kind of employee you need to “hold back,” and just point in the right direction? Or do you desire the kind of employee you need to keep pushing and that requires constant motivation? We much prefer the former!

Our point is that in our experience — both from personal experience and observation and discussion with managers in the feed and grain industry — that business will be more successful, and you will be much happier as a manager, if you seek out employees who make you “stretch.” These are the people that are always seeking things to do, new projects to work on, ways to make their job and your business more productive.

Really thinking through the personal characteristics and qualifications you are looking for is a starting point for locating the kind of employees you want. Our point is don’t lose sight of those terribly important attitudinal characteristics such as being a self-starter, positive, creative, strong work ethic, collegial, etc. in your search process.

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