September 21, 2020 |
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How to Offer Exceptional Customer Service

Studies show it’s six to seven times more expensive to get new customers than to retain existing ones

In case you missed it, our Feed & Grain LIVE WebinarExceptional Customer Service: Why Offer It and How to Undertake It, is now available on-demand.

It’s a basic principle that businesses need customers and studies show it’s six to seven times more expensive to get new customers than to retain existing ones. Great customer service is key to retaining them.

In this on-demand webinar, Speaker Dr. John Foltz reveals how to conduct effective customer research and the key questions to ask to get to the bottom of your customers’ needs.

To view Exceptional Customer Service: Why Offer It and How to Undertake It on-demand, click here.

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