Applying  Exceptional  Customer Service to Feed and  Grain Businesses

Applying Exceptional Customer Service to Feed and Grain Businesses

Feb March 2015 | Departments | Manager's Notebook | By Dr. John Foltz and Dr. Christine Wilson

 Some folks may argue that superior customer service might be more important for retail stores, rather than a business like a grain elevator or feed mill. But it can make a difference in the competitive feed and grain industry — for the very reason that it is competitive. You do have competitors, and attracting and keeping more business is a desirable strategy.

Agriculture and Technology: Is Privacy Really an Issue?

Agriculture and Technology: Is Privacy Really an Issue?

January 2015 | Departments | Legal Q&A | Kathleen Rice and Michelle Kaiser Bray

As populations have grown and spread throughout the world, so has the demand for better food production and distribution, faster communication methods, and easier access to and analysis of information. In just a few short years, technology has substantially changed the face of both agriculture and privacy.

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